Privacy Policy

This Privacy Policy is intended to explain how your personal information is handled by the mobile application (hereinafter referred to as the 'App') provided by ONsu Cloud (hereinafter referred to as 'this Service' or 'we'). As a commercially operated service, we are committed to providing the service 'as is' and making every effort to protect your privacy within the framework of this declaration.

When you download and launch this App, the system will automatically collect necessary operational data, including but not limited to your Internet Protocol (IP) address, device operating system version, in-app access paths, and duration of stay. To provide more accurate global acceleration services, we will collect the device's approximate geographical location information. These location data are primarily used for: 1. Geolocation services: Relying on ONsu Cloud's node distribution to recommend the optimal connection scheme for you; 2. Performance optimization: Identifying regional connection trends through anonymized aggregate data to enhance the overall stability of the accelerator; 3. Marketing communication: We may send important service updates, security notices, or limited-time promotional information via your reserved email or username. Please rest assured that the retention of all sensitive information strictly complies with the regulatory requirements of this policy.

We will only transmit aggregated anonymized data to necessary third-party partners (such as Google Play Services, Firebase, etc.) to assist us with crash analysis and feature improvements. Except in the following circumstances, we will not share your personal information with third parties: 1. Complying with legal procedures or mandatory government regulatory requirements; 2. Necessary to protect the lives and property of users or investigate fraudulent behavior; 3. Cooperating with entrusted service providers who have signed strict confidentiality agreements. If you wish to stop data collection, you simply need to remove this App via your mobile device's standard uninstall process. After uninstallation, the App will no longer generate new data collection behaviors.

User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we have deployed multiple layers of physical and electronic defense systems to safeguard your information security in all aspects.

This Privacy Policy may be updated from time to time according to regulatory requirements or business adjustments. You are advised to check this page regularly. Your continued use after changes are published will be deemed as acceptance of the revised terms. This policy officially takes effect and is implemented as of October 4, 2025. If you have any questions or suggestions for improvement regarding our privacy processing procedures, you are welcome to communicate with the ONsu Cloud team at any time via email ([email protected]).